Shipping & Returns
We offer free ground shipping on all domestic orders over $100, and $10 ground shipping on orders under $100. Your orders will arrive in 10 business days. However, some orders require additional time in production since the majority of our work is made to order in our studio. In case of delaying delivery, we will inform you in a separate email within 24 hours of your order.
We offer $25 flat rate non-expedited shipping to Canada, $30 to South Korea and $50 flat rate non-expedited shipping for other international orders.
Easy Returns & Exchanges
We hope you are happy with our products. However, if you are unsatisfied with your purchase, you may return it in the original, unused condition within 14 days for a full refund, exchange. Please make sure to include whether you would like a refund or an exchange for another style. Please email email@example.com to request a return authorization number. The customer is responsible for all return shipping costs. We recommend that you ship with an insured courier such as UPS, Fedex, or USPS Parcel Post. SIWA BAKIM is not responsible for items damaged or lost in transit.
Please note: NO RETURNS ON SALE ITEMS OR CUSTOMIZED ITEMS.
Merchandise for return or exchange should be shipped to address below.
92 Grove street, #B3
New York, NY 10014